All guides
Guides
Send a made-to-order design request to a tailor
Have a garment description, intended date and contact number ready. A request is an enquiry, not an accepted price or a paid order.
2 min readCreate your Yogroo account
Have a Ghana phone number you control. Use your existing account if you already have one.
2 min readResolve a failed delivery or missed pickup
Keep the order reference, agreed handover details and the last delivery update. The seller arranges delivery; this guide does not book a Yogroo courier.
2 min readOpen your first shop for customers
Save your shop identity and link. Add accurate listings and fulfilment details. Check whether you are ready to receive orders.
2 min readChoose your shop appearance and check the live result
Save your business identity before reviewing how it appears to customers.
2 min readAdd your first product or made-to-order design on web
Have your own photos, accurate description, price, size details and available quantity ready.
3 min readAgree fittings and check tailoring production progress
Keep the order reference, garment details, measurement date and original completion plan.
2 min readCheck what you can do on web and mobile
Identify the task you need to complete before choosing a surface.
2 min readChoose your business type and shop link
Decide whether customers buy existing stock or request made-to-order fashion.
2 min readCheck a referral link and understand reward status
Use your own saved referral link and read the programme details shown in your account.
2 min readCheck age requirements before setting up a business or payout
Use your real age. Account registration and permission to withdraw funds are different checks.
2 min readCheck a fashion item's size and condition before buying
Know which item you want. For a one-of-one piece, confirm it is still available before making a payment.
2 min read
Frequently asked questions
Which country and currency does Yogroo support?
Yogroo's fashion launch is focused on Ghana and Ghana cedis (GHS). Do not assume international checkout, settlement or multi-currency support is available. Check the currency and fulfilment details on the actual order before paying.
Do I need a physical shop to start?
No physical shop is required to start your fashion business on Yogroo. Use accurate business and contact details, an available shop link and clear fulfilment arrangements. Customers still need to know what you sell and how they will receive it.
What can I finish on the web, and what needs Yogroo Business?
Web setup supports shop name, bio, link, appearance and business setup choices. Products lets you add product or design listings, upload listing photos and save drafts or publish after the checks pass. Website lets you preview and publish the saved design and open or close your shop. Logo, cover and payout setup are not available in the web editor. Check official app availability at https://yogroo.com/download or contact Support about those tasks. Never download an app from an unverified link.
Who arranges delivery or pickup?
Confirm the delivery or pickup arrangement, any charge and the expected handover with your seller before ordering. Use the status shown on your shop order link. Do not assume that every shop includes a Yogroo courier or a delivery guarantee.
Which payout methods are supported?
Payout destinations include Mobile Money and bank transfer where offered by your account's payout form. Check the available provider, saved destination and verification status in Yogroo Business. Adding an account does not confirm a withdrawal or release held funds. Payout setup is not currently available in the seller web editor.
What fees will I pay?
Check the current fee breakdown for your transaction and ask Support if it differs from public pricing. Do not infer an active subscription, fee rate, refund deduction or payout charge from an older help article. The fees guide shows how to reconcile gross amount, displayed deductions and net amount without promising an unconfirmed rate.