Where: The actual tailor's storefront, where Request a quote is offered.
Before you start
Have a garment description, intended date and contact number ready. A request is an enquiry, not an accepted price or a paid order.
Steps
- Open the tailor's actual shop or design page. Check the shop name and the piece before choosing Request a quote. A theme demonstration is not a seller accepting requests.
- Enter Your name and Phone so the tailor can reply. Email and Needed by are optional; a requested date does not guarantee that the tailor can meet it.
- In What do you need?, describe the garment, fabric preferences, deadline and changes to the displayed design. Give enough detail for an initial conversation. Share sensitive measurements privately with consent after confirming who will receive them.
- Choose Request a quote and wait for Request sent. Keep the page and a record of what you asked for; the confirmation means the shop has the enquiry, not that production has begun.
- Agree the final design, measurements, quote, deposit, balance and fitting plan directly with the tailor before relying on a completion date or making payment.
Check the result
The request is accepted by the shop and the tailor can reply using your contact details. You have not assumed an enquiry is a confirmed order.
If something goes wrong
For a field error, correct the highlighted value. For a rate limit, wait before trying again. If no form is offered, use the contact details on the actual shop. If the outcome is uncertain, check with the tailor before sending repeated requests; contact Support if the shop cannot be reached.
Get help
Email [email protected], or sign in to your support tickets. You do not need a seller account to email us. Include the shop link, order or payment reference, what happened, and a screenshot with private details hidden. Never send passwords, PINs, OTPs, full card numbers or identity documents by email.
Content owner: Yogroo Support
Content reviewed: 29 October 2026
If your screen differs from these instructions, contact Support before continuing.