Where: Seller web → Website, and the public yogroo.com/@ shop link.
Before you start
Keep the public shop link separate from private preview URLs and theme demonstration pages.
Steps
- In Website, read Design and its publication message. You have changes customers can't see yet means the draft differs from the published design.
- Choose Preview privately to inspect the draft. Do not share that private URL or treat its contents as public inventory.
- Choose Publish design when ready and wait for its success message. This updates appearance; check the separate Open shop or Close shop control for public access.
- Check Products for each listing's status. Draft, Hidden, Out of stock and Live describe listing state, not whether the theme was published.
- Open your actual public link while signed out. Verify that it shows the expected design and items. Demonstration products, reviews and payment examples are not your shop's activity.
Check the result
You can identify the saved draft, published design, shop open state and each listing's state independently.
If something goes wrong
If a private preview expires, create a new one through Website. If the public page differs after reload, send Support the public shop link and screenshots; keep any private token out of public reports.
Get help
Email [email protected], or sign in to your support tickets. You do not need a seller account to email us. Include the shop link, order or payment reference, what happened, and a screenshot with private details hidden. Never send passwords, PINs, OTPs, full card numbers or identity documents by email.
Content owner: Yogroo Support
Content reviewed: 29 October 2026
If your screen differs from these instructions, contact Support before continuing.