Where: Your account controls, Cookie choices notice and Yogroo Support.
Before you start
Decide whether you want to change optional analytics, correct details, obtain a copy of data or request deletion. These are different actions.
Steps
- Review Yogroo's privacy policy. In the Cookie choices notice, use the choices available to manage optional analytics. Browser privacy settings may also restrict analytics.
- For account or customer-data corrections, use the available editor. Check the saved value rather than relying on an unsaved form.
- For export or deletion, open the relevant account control if offered. If you cannot complete the request there, email [email protected] from your registered address with the type of request.
- Do not include identity documents in the initial email. Support can explain any verification needed through an appropriate secure route.
- Resolve outstanding orders or payment questions with Support. Keep any confirmation and distinguish a submitted request from a completed export or deletion.
Check the result
Your chosen setting is saved, or you have a documented data request with a way to follow up. Uninstalling an app does not delete an account.
If something goes wrong
If a privacy control is missing or fails, contact Support and describe the surface. Some records may need retention under the applicable policy; do not assume a request removes every transaction immediately.
Get help
Email [email protected], or sign in to your support tickets. You do not need a seller account to email us. Include the shop link, order or payment reference, what happened, and a screenshot with private details hidden. Never send passwords, PINs, OTPs, full card numbers or identity documents by email.
Content owner: Yogroo Support
Content reviewed: 28 October 2026
If your screen differs from these instructions, contact Support before continuing.