Where: Your public shop link and WhatsApp.
Before you start
First open your real shop link in a signed-out browser and check the details customers will see.
Steps
- Copy your saved shop link from the dashboard.
- Paste it into a WhatsApp chat or Status with a short description of what you sell. Share only with people or groups who welcome business messages.
- Open the sent link and check that it reaches your shop. If you share an item link, check that the item is still visible and available.
- Agree custom requests, sizes, delivery and pickup details with the customer before they commit to an order.
Check the result
The shared link opens your business's live storefront, rather than a theme demonstration or seller login page.
If something goes wrong
Link previews can retain an earlier title or image. Check the opened page first. If the actual page is wrong or unavailable, send Support the exact shared URL.
Get help
Email [email protected], or sign in to your support tickets. You do not need a seller account to email us. Include the shop link, order or payment reference, what happened, and a screenshot with private details hidden. Never send passwords, PINs, OTPs, full card numbers or identity documents by email.
Content owner: Yogroo Support
Content reviewed: 28 October 2026
If your screen differs from these instructions, contact Support before continuing.